Anyone can launch on Product Hunt, but we allow Makers to take control of their Product Page. Claiming a Product Page means you are verified as the owner of the page and able to manage permissions as well as the most important content on your Page.
Why is it important I claim my Product Page?
Product Pages are valuable to Makers because they are the central place for the community to learn all about your product’s journey: launches, reviews, awards, and news. Claiming your Page will give you the ability to edit your page’s content and have access to exclusive features that will help you create, grow, and engage with your community of followers over time.
Great, how can I claim my Product Page?
Claiming your Product Page is easy. You just need to submit your email and go through a verification process to confirm your ownership.
To claim a Product Page:
Request access
Option 1
Go to My Products
Click "Claim"
Option 2
Open the Page of the product you want to claim
Click "More" then “Claim this page”
Submit a company email address that matches your product domain. If you don't have one, that's ok. You can fill out the additional information field to help our team verify your request. In both cases, you'll receive a verification email right after this step.
Open the email received and click on “verify email”.
If your email matches your product domain, you'll land on your Page settings as its owner.
What if my email doesn’t match my product domain?
If your email address doesn't match your product domain, your request will be sent to moderation for approval, and we'll get back to you once the verification is complete. In this case, we highly encourage you to keep your profile up to date.
After the request is reviewed by moderation, you will receive an email saying if the claim was rejected or approved.
If approved, you will be added as the owner of the Page.
How much time does it take for my claim to be reviewed?
Although most of the requests take less than 24 hours to be reviewed, in some cases, additional information is needed for our moderators to verify ownership of a Page.
To help speed up this process, here are a few things you can do:
Keep your profile up to date.
Before submitting the claim, make sure to fill out any additional information providing details to help prove your ownership (social media links, etc.).
Can I claim a Page if it already has an owner?
If you’re part of a larger team and your Page already has an owner, you have two options to gain access to manage the Page:
Option 1: Ask the Page owner to invite you to join the team through the Page settings
Option 2: Request access to the Page. To do so:
Open the Page page and select one of the “request access” buttons
After requesting access, the Page owner(s) will be able to approve/reject your request from the Page settings page.
An email will be sent to you saying if the request was rejected or approved.
If approved, you can access Page settings from your Page page (‘Manage’ button next to the Page title).
How to access my Page settings after I'm confirmed as an owner or a member?
Option 1:
Go to My Products and click 'Manage'
Option 2:
Go to your Page page and click either the gear icon or the 'Edit page' button
Managing users and permissions
In your Page settings (team members page), you will see two options next to each user name for “role” and “status”. The status field can be set as “active” or “inactive”. Marking someone as “inactive” will revoke all of their permissions, and they won’t be able to access the Page settings page anymore.
Here is a breakdown of the types of permission available to each user role:
Access | Owner | Member |
Invite/accept new members | X | X |
Edit Page content* | X | X |
Manage status and role of other team members | X |
|
*The editing functionality doesn't cover all Page fields yet. If you want to edit something that is not present on your settings page, you can submit a request to our team by clicking "request changes to this page" (located at the bottom right of the sidebar on your Page).
New Launches
To attach a new launch or release to your Product Page, select the "New launch" option at the top of your Product Page and follow the prompts.
Transferring ownership of your Page
If you have initially claimed your Page, but find that you want to select another user to be the owner, follow the steps below:
If the user you want to transfer ownership to is not part of your Page team yet, invite them to join.
After the user accepts the request, they will show up on your Page settings (team members page).
Set their role to “Owner”.
As Owners, they can now change your role to a “Member” or mark you as an “Inactive” user (Inactive users can’t access to Page settings).