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How do I cancel my subscription?
How do I cancel my subscription?
Carlos Robles-Romero avatar
Written by Carlos Robles-Romero
Updated over a week ago

If you'd like to downgrade or cancel your subscription to Ship, you can do so by following this link or going to your account settings and following the link beneath the 'Ship' section.

You can then select the 'Basic' plan to cancel your paid 'Pro' or 'Super Pro' plan.

You will continue to have access to the paid features until the end of your most recent pay cycle.

If you would like to receive a refund, you can request one only within the first 5 days following the initial purchase of a paid subscription.*

* Refunds are only eligible if you have not applied for the AWS or Stripe offers.

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